Can a purchased item be returned?

In most instances, items cannot be returned; however, there are two instances when this will occur.

1. If items are damaged in transit, we will provide customers with the option of a full refund or a replacement item express posted to rectify the error.

2. If the incorrect item is shipped, we will organise for the return of this item and organise for either a full refund or for a replacement item express posted to rectify the error.